Return (Refund) Policy:

All sales are final, unless the chamber has made an error in the transaction. In this event, the chamber must be provided with written notice of such an error within fourteen (14) calendar days of the subject transaction. If such notice is not provided, the chamber reserves the right not to issue a refund of any type. If timely notice of an error is made, the chamber reserves the right to investigate such error and if it determines that in fact an error was made, the chamber may, at its discretion, provide a full or partial refund or credit. The full or partial refund or credit, once approved by the chamber will be processed within twenty (20) business days from approval by the chamber.

Shipping Policy:

There is no shipping method as the nature of our sales are for services rendered, not tangible products; however, in the rare case of a tangible product sold, purchaser must contact the chamber and agree upon a specific date/time to pick up the product(s) from the chamber’s office. If purchaser desires shipment or delivery, purchaser is responsible for all costs of shipment, insurance and bears all risk of loss or damage to the product or item shipped.

Consumer Data Privacy Policy:

This chamber respects our Web site visitors’ right to privacy online. We will not sell or rent personal information to other companies for use in selling products or services.

This chamber uses information for general purposes such as fulfilling your requests for publications and for accounting of email communications.

We will communicate with Web site visitors via e-mail or other online delivery devices only if the Web site visitor agrees to receive those communications.

Visitors who believe they are receiving our communications in error or no longer desire to receive them should inform us in writing and we will remove those names from our mailing lists.

If you have any question about this privacy statement, the practices of this site, or your dealings with this chamber, please contact us.

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Special Events

Clean Up Encino has been postponed.

Teacher of the Year Awards has been postponed.

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